Whether it is a lavish do or a DIY wedding, the costs of a wedding can add up. From the food to the flowers, there are many intricate parts that can end up costing couples thousands of pounds.
If you are getting married, you don’t want to think about what could go wrong with your wedding. However, as much as you can plan there are factors outside of their control that could lead to a big financial loss. For example, needing to rearrange because someone is ill, suppliers going into administration, or adverse weather causing limited travel.
Limiting the risk of financial loss for the big day is a crucial part of planning a wedding. Our Wedding Insurance can help couples protect themselves against these external factors and much more.
What We Cover
Cancellation
Photography
Attire & Rings
Suppliers
How does wedding insurance work?
Wedding Insurance is a protection to help couples face unexpected financial loss due to factors outside of their control. This could be a result of a range of different circumstances. For example, if their venue goes into administration, they may be able to recover costs that they had already paid and could even be awarded additional money to help find a new venue.
The couple will be protected from the inception of the policy, to provide cover for any deposits and down payments.
What does the policy cover?
Full list of coverage
- Cancellation / Rearrangement
- Financial Failure of Suppliers
- Adverse Weather
- Ceremonial Attire
- Rings
- Flowers
- Wedding Cake
- Cars & Transport
- Personal Accident
- Legal Expenses
- Photography & Videography
- Private Liability
- Gifts
Optional extras available to extend the cover
- Optional public liability extension for the Wedding party
- Optional public liability extension
- Optional marquee & mobile W.C. unit and event equipment extension
event equipment single item limit - Optional ceremonial swords cover
- Optional increase in cancellation cover. Additional cost in respect of rearrangement (75% of total cost)
- Optional Extension: Cancellation & Rearrangement to Include Coronavirus Cover*
If you are interested in selling our Wedding Insurance products then get in touch with our underwriting team today.
We have ready to go products or can tailor the cover to suit your clients. We work with you on a case by case basis, to get to know your business and your team, and come to a solution that suits you best.
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Effective from 24th April 2025 your claims will no longer be handled by Emmiera Group Limited (formerly known as Homeserve Furniture Repairs). Instead, our newly appointed Claims Administrator, Castelan Limited, will take over the management of all claims.
Please find their contact details below:
New Claims Administrator – Castelan Limited
Castelan Group
- Email: furniturewarranties@castelangroup.com
- Company Website: www.castelangroup.com
- Web/Claims Portal: https://claim.castelangroup.com/
- Telephone: 03330 146 313
What This Means for You
Existing Claims and Complaints:
If you have an ongoing claim or complaint, this will be transferred from Emmiera Group Limited to Castelan Limited. A dedicated specialist team has been appointed to review these cases as quickly as possible. Please allow up to 10 working days for the review process, and you should expect to be contacted by Castelan Limited by 8th May 2025.
If you have not heard from Castelan Limited by this date, please contact the claims transition team directly on 03330 146 314 between the hours of 09:00 and 17:30, Monday to Friday (excluding bank holidays).
If the damage to your furniture presents a potential Health and Safety risk, please contact Castelan Limited immediately (during the operating hours above), using the telephone number provided above.
Additionally, if you have previously notified Emmiera Group Limited of any personal circumstances or vulnerability that may impact the handling of your claim or the way in which we communicate with you, please inform Castelan Limited as soon as possible to ensure that the appropriate support and adjustments are in place.
New Claims:
Should you need to make a new claim from 24th April 2025 onwards, please register it directly with Castelan Limited via their online claims portal:
https://claim.castelangroup.com/
We appreciate that changes of this nature may raise questions or concerns. Please be assured that this change in Claims Administrator does not affect the terms or cover of your policy. Castelan Limited are recognised industry experts committed to providing excellent service standards.